The Product Analytics course from This course is designed to help professionals measure product performance, interpret customer behaviour, and make data-driven product decisions. Participants learn how to collect, analyse, and apply product data to improve user experience, optimise product strategy, and increase business value. The programme introduces practical techniques for monitoring product performance through north star metrics, funnel analysis, and business intelligence tools that support informed decision-making throughout the product lifecycle.
As part of the Product Management Courses under the Management category, this training provides practical knowledge for evaluating customer engagement, product adoption, retention, feature performance, and revenue outcomes. Participants develop the skills required to build meaningful dashboards, define key performance indicators, interpret product insights, and transform analytics into strategic actions that support sustainable product growth and organisational success.
Course Objectives
By the end of the course, participants will be able to:
Upon completing this course, participants will be able to:
Understand the principles and importance of Product Analytics in product management.
Define and monitor meaningful product performance indicators.
Identify and apply north star metrics to align product strategy with business objectives.
Perform funnel analysis to identify user drop-off points and improve conversion rates.
Measure customer retention and evaluate long-term product engagement.
Use business intelligence tools to analyse product data and generate actionable insights.
Build dashboards that communicate product performance effectively.
Evaluate feature usage and customer behaviour using quantitative data.
Support product roadmap decisions with evidence-based analysis.
Improve collaboration between product, marketing, engineering, and executive teams through shared performance metrics.
Target Audience
This course is suitable for:
Product Managers
Associate Product Managers
Product Owners
Business Analysts
Data Analysts
Product Marketing Professionals
Digital Product Managers
UX Researchers
Customer Success Managers
Innovation Managers
Entrepreneurs and Startup Founders
Professionals responsible for product performance measurement and decision-making
Course Outline
Module 1: Introduction to Product Analytics
Fundamentals of product analytics
Data-driven product management
Product performance measurement frameworks
Types of product metrics
Module 2: Defining Product Success Metrics
Key Performance Indicators (KPIs)
Selecting effective north star metrics
Leading and lagging indicators
Aligning metrics with business goals
Module 3: Customer Behaviour Analysis
Understanding user journeys
Event tracking fundamentals
Behaviour segmentation
Product usage analysis
Module 4: Funnel Analysis and Conversion Optimisation