A smart city is really just a collection of buildings and systems that decided to stop operating in isolation. The technology gets most of the attention, but the harder problem is coordination — getting transit, utilities, and individual buildings to function as one connected system instead of dozens of separate ones quietly working against each other. Smart City Facilities Management is where that coordination actually happens, or doesn't.
Making it work means understanding how urban infrastructure connects across systems that were never designed to talk to each other, embedding sustainability into decisions at a scale where small inefficiencies multiply fast, and managing smart buildings as components of something larger rather than standalone assets. The Facility Management Strategy for Smart Cities and Urban Infrastructure training course, is built for facilities professionals operating at exactly that scale.
Participants leave able to think beyond single-building management, coordinate facilities strategy across interconnected urban systems, and lead initiatives that make smart city ambitions operational rather than theoretical.
Course Objectives
By the end of the course, participants will be able to:
By the end of this course, participants will be able to:
Explain the role of Smart City Facilities Management within broader urban strategy.
Understand how urban infrastructure systems interconnect across transit, utilities, and buildings.
Embed sustainability principles into facilities strategy at a city or district scale.
Manage smart buildings as integrated components of larger urban systems.
Coordinate facilities strategy across multiple stakeholders, agencies, and asset owners.
Apply data and technology strategies suited to large-scale urban facilities management.
Build a roadmap for scaling smart facilities practices across a city or district.
Target Group
Facilities managers working within smart city or urban development initiatives
Urban planning and infrastructure professionals
Sustainability leads working across large-scale facilities portfolios
Government and municipal facilities management professionals
Real estate and development professionals involved in district-scale projects
Course Outline
Understanding Smart City Facilities Management
Defining smart city facilities management and how it differs from single-building FM
The coordination challenge behind smart city ambitions
Key stakeholders involved in urban-scale facilities strategy
Urban Infrastructure Systems and Integration
How transit, utilities, and building systems interconnect
Common barriers to integration across urban infrastructure
Building facilities strategies that account for system interdependence
Sustainability at Urban Scale
Embedding sustainability into district and city-scale facilities decisions
How small inefficiencies compound across large urban portfolios
Aligning facilities sustainability strategy with broader city goals
Smart Buildings Within Smart City Systems
Managing smart buildings as components of a larger urban network
Data sharing and interoperability between buildings and city systems
Common technical and governance challenges in smart building integration