Several powerful trends are forging a new type of manager on the modern business scene. Working from home, operating in unprecedented crisis mode, dealing with demographic diversity, maneuvering global supply chain challenges, and pursuing ongoing innovations are all powerful challenges managers need to confront and become comfortable working with. This course equips managers with skills they will require throughout this decade and beyond to address these powerful trends and prepare the next generation of leaders to be more flexible, inclusive, responsive, and resilient.
So, are you ready to address these new requirements and learn what actions you need to take to capitalize on the emerging business realities? Are you flexible enough to lead your team members differently and along four vital dimensions? Do you know the corporate changes that will dominate the upcoming 10 to 15 years?
In this course, the intention will be to answer the above questions and to set the foundations for a 2030 manager.
Course Methodology
This course relies on the use of various learning methodologies such as: Self assessments, personality tests, individual exercises, and team activities
Course Objectives
By the end of the course, participants will be able to:
Lead teams in times of crisis (e.g. COVID 19)
Identify management preferences of a multi-generational workforce
Exploit diversity and inclusion in the workplace to improve team effectiveness and creativity
Distinguish between different personalities and communication methods associated with each one
Maintain a highly motivated work environment through proper task and situation leadership
Target Audience
Department heads, senior supervisors, managers, and others who need to develop and sharpen their leadership skills.
Target Competencies
Influencing and persuading
Managing and motivating employees
Leading diverse teams
Understanding diversity and inclusion
Course Outline
Introduction
PESTEL overview after COVID 19
Changes in the upcoming years
Impact on your management style
Revisit your staff structure; Most demanded jobs that barely existed 10 years ago
Digital marketing
Cloud specialist
Blockchain specialist
Transformation manager
Uber driver
Data scientist
Big data architect
iOS & Android developer
Innovation and sustainability manager
Understanding the newest technologies and their impact on business
Artificial intelligence
5G
Virtual and augmented reality
Blockchain technology
Video conferencing such as: Zoom, Microsoft Teams, Webex, GoToWebinar, and Blackboard
Managing teams remotely for better results
Dimensional management
Generational differences
Differences between Gen Y (born between 1980 & 1995) and Gen Z (born 1996 onward)
Confidence
Curiosity
Attention span
Sources of stress
Optimism
Collaboration
Achievement-orientation
Creativity
Communication styles and preferences: Email ME and Text ME
Multitasking
Common behaviors between both generations
Leadership implications and changes in the management style to get the best results
Cultural differences
Diversity and inclusion
Definition
Day to day practices
Legal and ethical perspectives
Impact on your management style and the team’s performance
Most common and different values among your team members
Hofstede’s cultural dimensions
Personal differences
International Personality Test (highly reliable and valid)
Understanding your traits and preferences
Competencies rating and action plans
Personal development plans: you and your team
Conclusion and application: I like you, but I am not like you
Leadership style differences
Mintzberg’s management roles
Beer & Nohria – E&O theories
Senge – the fifth discipline
View from the top
Putting it all together to apply the best leadership style