The overall aim of this course is to provide participants with the skills needed to design and apply project metrics and Key Performance Indicators (KPIs). Moreover, the course assists participants in identifying the driving forces for better value based project metrics and allows them to design project dashboards. The course enables participants to master the features of Microsoft Project in reporting project performance and taking corrective and preventive actions.
Course Methodology
The course uses a mix of interactive techniques, such as brief presentations by the consultant and the participants, group exercises and case studies. The course also includes hands-on training using Microsoft Project software.
Course Objectives
By the end of the course, participants will be able to:
Identify the driving forces that will lead to better project metrics
Define and select the right project metrics
Develop and apply project KPIs
Create project KPIs and reports using MS project
Design a project dashboard and traffic light reports
Construct value based project metrics
Target Audience
Project managers, members of project offices, project sponsors, functional managers, senior management and individuals involved in developing and managing project metrics and Key Performance Indicators (KPIs). This course is worth 30 Professional Development Units (PDUs).
Target Competencies
Scheduling
Managing execution
Monitoring and controlling
Proactive thinking
Analyzing data
Communicating with stakeholders
Note
This course involves practical and hands-on training on MS Project and Excel. Laptops will be made available by Plus.
'Top 25 Project Management KPIs' - soft copy book
Course Outline
The driving forces for better project metrics
Executive view of project management
Traditional versus Non-Traditional Project Management
Moving from “Triple” to “Competing” Project Constraints
Stakeholder relations management
Project scope creep
A new look at defining project success
Project health checks
Project metrics
Defining metrics
Benefits of using metrics
Understanding project metrics
Metrics requirements
Project metrics categories and types
Business-based for financial metrics
Success-based metrics
Project-based metrics
Project management process metrics
Selecting the right project metrics
Metrics and the Project Management Office (PMO)
Project key performance indicators
Defining Key Performance Indicators (KPIs)
The need and use for project KPIs
Characteristics of KPIs
Categories of KPIs
Selecting KPIs
Measuring KPIs
KPIs' interdependencies
Targets and failures
Most common project KPIs
Earned Value Management System (EVMS)
Top 25 project management KPIs
Managing project metrics and KPIs using MS project
Developing earned value metrics and KPIs
Advanced report formatting
Formatting tables in a report
Formatting charts in a report
Creating a custom report
Project dashboards
Defining dashboards
Benefits of dashboards
Gathering KPI and metric requirements for a dashboard