In today’s complex work environment, becoming a supervisor or a manager demands new skills and new approaches to getting things done. New managers and supervisors must learn how to lead, motivate, and accomplish tasks effectively and efficiently through others.
By attending this course, you will learn how to lead by using the situational leadership model which will take you through the paces of motivation, delegation, and decision making. You will also learn how to stay focused and on track with your goals and objectives using effective time and stress management tools and techniques.
Course Methodology
This course uses the active-cooperative interactive methods in adult learning such as simulation exercises, lectures and presentations, case studies, and role plays. Also, several video segments in the related topics will be showed and discussed.
Course Objectives
By the end of the course, participants will be able to:
Defend the importance of their role as new managers or supervisors
Apply different leadership styles to successfully lead and motivate their employees
Empower employees through motivation and delegation
Create and manage winning teams
Manage self, time, and stress in a restless work environment
Apply new tools and techniques to improve problem solving and decision making
Target Audience
New managers or supervisors, prospective managers or supervisors, and managers or supervisors with some experience but no formal training who wish to improve their managerial skills.
Target Competencies
Planning and organizing
Team leadership
Motivating staff
Delegating
Decision making
Problem solving
Time management
Stress management
Course Outline
Responsibilities of new managers
Why most new managers and supervisors fail
Managing in the new competitive landscape
Managing for competitive advantage
Roles and responsibilities
The four functions and ten roles of management
Skills needed at different management levels
Common mistakes made by new managers and supervisors
Teams and leadership
Differences between teams and work groups
What makes a team
How teams can fail
Characteristics of high performing teams
Stages of team formation
Teams dynamics and team building
Situational leadership and its application to team leadership
Current trends and issues
Mastering the art of motivation
Definition motivation
Myths about motivation
The main theories
Current trends and issues
Implications for managers
Delegation
Definition of delegation and why to delegate
Root causes of poor delegation
Learning the steps to effective delegation
Empowering and motivating employees through delegation
The dos and don’ts of delegation
Time and stress management
Definition of time management
Identifying your time wasters with the activity log