Today businesses are looking at empowerment as a catalyst for higher levels of employee productivity and engagement. Numerous studies and expert opinions have stressed the positive impact of empowerment on an organization’s quality of work, employee satisfaction, collaboration, productivity, and costs. However, empowerment cannot happen without an active and committed role from management. In this course, we cover the rising importance of empowerment in the workplace and the tools available for management to integrate it into the working environment of an organization.
Course Methodology
In addition to the material and supporting research and articles, the course provides participants the opportunity to conduct several self-assessments to understand their capability to apply empowerment in their work environment. Participants will also analyze a number of case studies and understand the challenges and benefits that come with empowerment. In addition, several videos will be shown throughout the course showcasing thought leaders and their insight into the evolving role of management through the practice of empowerment.
Course Objectives
By the end of the course, participants will be able to:
Build an in-depth understanding of empowerment
Acquire vital managerial competencies to empower and engage
Develop and manage empowered employees
Gain team commitment and performance through delegation and interdependence
Employ acquired knowledge on empowerment at the organizational level
Target Audience
This course targets managers and supervisors who are keen on improving productivity and achieving sustained higher results from their employees and teams. The course also serves as a strong foundation for senior managers and leaders who want to know more about empowerment and what to expect as they consider new market demands on performance and results.
Target Competencies
Empowerment
Engagement
Accountability
Decision-making
Teamwork
Conflict management
Coaching
Delegation
Course Outline
Understanding empowerment
Defining empowerment
Recognizing the benefits
Recognizing the roadblocks
Recognizing the mistakes
Empowering the Manager
The shift in mindset
The behavior
The results
The value
From manager to leader
Getting the buy-in
Setting career paths and reward systems
Creating the challenge
Measuring empowerment
Clearing the way
The ethos of an empowering manager
Sharing goals and direction
Building trust
Availing information
Delegating
Appreciating and giving feedback
Empowering the employee
Encouraging a new behavior
Responsibility, Authority and Accountability (RAA)