The Certified HR Administrator

Why Attend

HR administrators and officers are constantly requested to expand their existing knowledge and skill set. This course has been developed to provide participants with both technical and behavioral knowledge required for HR administrators. The focus is on the role of HR administrators within organizations, communication skills required (both verbal and written), HR reporting, legal documentation and employee policies. In addition the course provides an extensive body of knowledge on the competencies required for successful HR administrators.

Course Methodology

To provide a more practical element to the course, participants are required to develop an employee handbook and an organization structure. In addition, a live demo of an HR system will be provided in order to highlight major features and develop a system's business requirements.

Course Objectives

By the end of the course, participants will be able to:

• Identify the role of HR administrators within the HR structure of their organization
• List and develop competencies required for successful HR administrators
• Apply the main principles of business and report writing
• Produce written human resources correspondence and sample HR reports
• Determine legal documents required to collect and maintain for employees.
• Create their organization’s employee handbook

Target Audience

HR administrators and officers who wish to develop their knowledge and improve their HR administration skills.

Target Competencies

• Deciding and initiating action
• Relating and networking
• Communication skills
• Business writing
• Following instructions and procedures
• Planning and organizing
• Achieving goals and objectives